General Questions
Q1: What types of mobile accessories do you offer?
A: We offer a wide range of accessories, including phone cases, screen protectors, chargers, power banks, earphones, Bluetooth speakers, car mounts, and more.
Q2: Are your products compatible with all phone brands?
A: We carry accessories compatible with popular brands like Apple, Samsung, Google, OnePlus, and others. You can check compatibility details on the product page.
Q3: How can I find the right accessory for my phone model?
A: You can use the search bar or filter by brand and model on our website to find accessories specifically designed for your phone.
Shipping and Delivery
Q4: How long does shipping take?
A: Standard shipping usually takes 3–7 business days, while express shipping takes 2–3 business days. Shipping times may vary based on location.
Q5: Do you offer international shipping?
A: Currently we are working on it
Q6: Can I track my order?
A: Yes, once your order is shipped, you’ll receive a tracking number via email.
Returns and Refunds
Q7: What is your return policy?
A: We offer a 7-day return policy. Products must be unused and in their original packaging to qualify for a return.
Q8: How do I initiate a return or exchange?
A: Contact our customer service team or visit the Returns section on our website to start the process.
Q9: When will I receive my refund?
A: Refunds are processed within 10–17 business days after we receive and inspect the returned product.
Product and Warranty
Q10: Do your products come with a warranty?
A: Yes, it depend on product
Q11: What should I do if I receive a defective product?
A: Please contact our support team within 7 days of delivery. We will arrange a replacement or refund.
Payment and Security
Q12: What payment methods do you accept?
A: We accept cash on delivery payment method.
Customer Support
Q13: How can I contact customer support?
A: You can reach us via email, phone, or live chat. Visit the Contact Us page for details.
Q14: What are your customer service hours?
A: Our support team is available from 9 AM to 6 PM (Monday–Saturday).